Running a bank and offering the latest technology to account holders is not easy. It takes a lot of hard work as well as investment. Security questions are one of the security features of the bank. These questions are used to safeguard your bank account against unauthorized access and password resets. In this article, I will walk you through the steps to reset security questions of SBM Bank Internet Banking.
When are the answers to these questions asked to you?
The answers to the security questions are asked in multiple situations such as,
- When you try to access your Internet banking or mobile banking account using a new device.
- While you try to access your bank account online from new and unusual locations.
- And when you try to reset your password or PINs.
You may also be thinking if you will be charged to reset these questions. But no, you won’t be charged anything by the bank when you reset these.
- Visit the official website of SBM Bank and login into your Internet banking account.
- Click on the “Profile” option.
- Now select “Reset Security Questions”.
- SBM Bank will send you an OTP to your registered mobile number.
- Enter the OTP correctly and click on the “Submit” button.
- Now you can set the new answers to your security questions.
Conclusion
Nobody from the bank will ever contact you and ask for your password, PIN, or OTP. So you should never respond to any such communication. Just like that you should also never disclose the answers to your bank’s security questions. If you need more help then you can call the customer care of the SBM bank.